Video Physio Consults - Telehealth

An image about telehealth physiotherapy

Comprehensive telehealth physio consults online.

Due to escalated measures to contain COVID-19, we’ve been forced to temporarily close the Studio. We are as dedicated as ever to your wellbeing, however, and have introduced online video physio consults via Telehealth.

Our user-friendly Telehealth physiotherapy services include thorough assessment of musculoskeletal conditions, exercise prescription and detailed self-management and treatment plans. Expect the same level of care and expertise you’re accustomed to from our team of experienced Melbourne physios!

Here’s what you need to know about our Telehealth physiotherapy consultations.

How do Telehealth video physio consults work?

Via the Telehealth platform, we are delivering comprehensive one-on-one video physio consults. To get started, all you need is access to the internet and a computer, tablet or smartphone. Simply book an appointment as usual, then log on to ‘meet’ with your treating physio via a secure video link. All from the comfort of your home!

Your video consult will be very similar to a face-to-face physiotherapy consultation. Without the manual therapy. Instead, there will be an increased focus on self-treatment techniques, pain management and exercise prescription (via PhysiApp), as your physio equips you to successfully manage your condition. You will be provided with a tailored care plan that will see you through until in-studio consults re-open. (Assuming hands-on treatment is still required.)

Our video physio consults are:

  • Comprehensive
  • User-friendly
  • Safe
  • Secure – via secure video link
  • Confidential
  • Evidence-based
  • Effective
  • Empowering – play a part in your recovery!

Who is a suitable candidate for Telehealth physiotherapy consults?

Telehealth consults are available for all new and existing clients. Video consultations are particularly beneficial to vulnerable clients, such as the elderly or immunocompromised, who may wish to avoid physical contact at this time.

Conditions we can assist with include:

  • Back pain
  • Neck pain
  • Postural issues
  • Shoulder/ knee/ hip injuries
  • Post-injury & post-surgical rehabilitation
  • Working from home set up
  • Ergonomic advice & assessments

But don’t I need manual therapy?

Obviously, we are not able to provide our clients with hands-on therapy at this time. If we assess your condition as requiring physical attention, we will refer you to another clinic or healthcare professional.

However, in most cases and for most conditions*, video consultations are proven to be effective for pain and injury management and rehab. Education and self-management are central to our integrated treatment approach, and best results are always achieved by clients who are active in their recovery.

* Please email us if you have specific questions around your condition.

Do private health rebates apply to telehealth physiotherapy consults?

From the 14th April, many private health funds will offer rebates for one-on-one video physio consults. If you have not seen one of our physios in the past six months and wish to claim on private health, please be aware that a GP referral is required.

Payments are made via direct debit, prior to your consultation. Bank details will be provided once you have made a booking. (Please email us if you need to discuss alternative payment methods.) Your receipt will then be emailed to you for your private health claim. Contact your provider prior to booking to ensure this rebate is accessible to you.

Clients with chronic conditions or illness may be eligible for a Medicare rebate for up to five Telehealth physiotherapy consults, under the Government’s Chronic Disease Management Scheme. If you don’t have an existing GP Management Plan in place but think you may be eligible, contact your GP. Telehealth consultations under Medicare are bulk billed.


Telehealth physio consultations are $58.30 for 30 mins.

Book Now

To make a booking please click on the ‘Book Appointment’ tab or email us at reception@thealignmentstudio.com.au.

We would like to wish you and your loved ones strength and courage and most of all good health as we navigate this challenging time!